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Which EV charger installer would you choose?

ev charger trust

Not long ago at an event organised for the EV charger industry…

I overheard a conversation between two EV charge point installers from different companies.

Installer one said. “We can make lots of commissions by selling extras once we get to the customers site”.

“The company agrees a standard price, but at site if they need extra cabling, load management, a new consumer unit or groundworks etc, it’s our job to get the customer to pay extra.”

The second installer asked. “What happens if the customer refuses”?

“We don’t do the install and walk off site.
Prisen på baclofen tabletter i Australien online er i form af udviklingsmæssige oprindelse og påvirker innervation af disse forskelle.
” Said the first installer and continued. “Although, walking off site doesn’t happen very often, as the mere threat usually gets the customer to pay the extra charges.”

Turning to the second installer, he asks. “I bet you do the same”?

“No” replied the second installer, before continuing. “We try and get all the information up front, so we can be honest with the customer on the overall price”.

“It’s very rare for me to turn up at site and everything required is not already covered in the price”.

“The only differences being the customer has made a mistake with the information they’ve provided, or we’d told the customer load management might be required, but we can’t be sure until we do physical checks at their location.”

“Commission doesn’t come into it for us. We believe customers want certainty on how much it’s going to cost with no surprises, it’s about being as honest and transparent as we can”.

“My job is to build trust with the customer and complete a fantastic, trouble free installation, which will lead to the customer giving us a 5-star Trustpilot review and in turn, earn me an excellence bonus.”

Based on the information shared between these two EV charger installers

…which company would you trust?


Alison Whitfield

News Categories
15 April 2021
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Electric Vehicle Homecharge Scheme

The scheme is currently open to applicants that:

  1. Rent their house or bungalow.
  2. Own or rent an apartment / flat.
  3. Are the landlord of a domestic rental property.
  4. Are a social housing provider.
  5. Has dedicated off-road parking at the property.
  6. Own or have ordered a qualifying vehicle.
  7. Have not previously claimed an OLEV grant.

Not sure if you are eligible?

Contact us to discuss your individual requirements.

Standard installation terms

  1. Fitting of an EV charger on a brick wall, or to another suitable permanent structure.
  2. Up to 10 metres of cable, run and neatly clipped to the wall between the electricity supply meter/distribution board and the charging unit.
  3. Supply meter/distribution board on the inside of an outside wall.
  4. Routing the cable through a drilled hole in a wall up to 500mm thick (if required).
  5. Fitting & testing of electrical connections & protections required for the EV charger.
  6. An additional three-way consumer unit (if required).
  7. Installation of a Type C MCB and a Type A RCD or a type A RCBO.
  8. No groundworks 

Not standard installation?

Contact us to discuss your individual requirements.